The privacy of users personal data is an integral part of the agreement between the user (hereinafter referred to as the "Client") and the online casino OGLuck (hereinafter referred to as the "Casino").
This privacy policy for personal data is relevant for the services offered by the "Casino", including games, lotteries, sports betting and tournaments. The policy regulates the use of the personal data of the "Clients", protecting them from access by third parties. By using the services of the "Casino", the "Client" accepts this privacy policy and agrees to the use and storage of his personal data.
This privacy policy provides explanations regarding the procedure for collecting, processing, storing and protecting the personal data of the "Client". "Casino" guarantees absolute confidentiality of users personal information, except for cases stipulated by this privacy policy.
Use of information
"Casino" has the right to save and process the following data about the "Client":
- e-mail address;
- full name;
- User ID;
- date of birth;
- country of residence;
- place of residence;
- phone number;
- browser data (cookies);
- history of gaming activity;
- history of financial transactions;
- any documents and data confirming payment made by the "Client";
- data on requests to the support service.
"Casino" may save information on the "Client's" credit cards with his consent. The "Client" can delete this information at any time.
The "Casino" guarantees the protection of the "Client's" personal information in the following ways:
- The "Casino" strictly adheres to the established standards of protection when receiving and transmitting data;
- The "Client's" information is protected by TLS 1.3 encryption technology and the AES application layer with a 256-bit key;
- The "Client's" personal data (full name, date of birth, browser data) is not published anywhere and is not transferred to anyone. "Casino" takes effective measures to protect them from unauthorized use;
- some information (e-mail address, phone number or user ID) can be transmitted via a secure protocol to game providers and payment systems;
- game providers and payment systems ensure the confidentiality and security of this information within the framework of the agreement with "Casino" and do not transfer this information to third parties.
"Casino" has the right to use the personal data of clients in certain cases, namely:
- to generate responses to questions, applications, complaints and appeals, as well as for technical support;
- to transfer funds to the "Client" account;
- to analyze and control the gaming activity of the "Client", track trends in order to improve the functionality and quality of the gaming process;
- to send the "Client" administrative notifications, updates, confirmations, warnings;
- for advertising and marketing promotions - with consent "Client";
- for any other purposes that, in the opinion of "Casino", require the collection of personal data.
Collection of information
"Client" must adhere to the rules and provide the necessary data upon request of "Casino". "Casino" has the right to use cookies and web beacons. Such data includes IP address, browser name and language used, URL addresses, date/time and operating system name. This information excludes identification of "Client" and is used by "Casino" only for analysis and administration.
Other
"Casino" is not responsible for third parties access to personal information on the initiative of the "Client". If the "Client" wishes to close the account, it is necessary to send a corresponding request to the support service at: support@ogluck.casino
"Casino" has the right to make changes to the privacy policy without notifying "Clients". "Clients" are advised to regularly visit this page to track the latest information regarding the privacy policy of personal information.